Operations Coordinator

3 weeks ago

Singapore HOTEL JJH ALIWAL PTE. LTD. Full time
Roles & Responsibilities

Job Description:

  • Perform daily cleaning of guest rooms, including making beds, changing linens, and replenishing amenities.
  • Clean and maintain public areas such as lobbies, corridors, office, and common spaces.
  • Ensure housekeeping trolleys and storerooms are well-stocked and organized.
  • Report any maintenance issues, damages, or lost items found in rooms or public areas.
  • Follow proper cleaning and sanitization procedures to maintain hygiene standards.
  • Assist with guest check-in and check-out procedures.
  • Show available rooms to walk-in guests and potential customers.
  • Provide basic information about the residence, facilities, and nearby attractions.
  • Handle guest inquiries, requests, and minor complaints professionally.
  • Assist in luggage handling when required.
  • Report major maintenance issues to the appropriate department or vendor.
  • Ensure all equipment and appliances in guest rooms are in working condition.
  • Ensure a high standard of cleanliness and service is maintained at all times.
  • Work closely with other departments to ensure smooth operations.
  • Follow all safety, security, and operational procedures.
  • Perform any other duties assigned by the management.

Qualifications:

  • No formal education required; secondary school education (e.g., GCE 'N'/'O' Levels or equivalent) is preferred.
  • Previous experience in housekeeping, front desk, or customer service is an advantage but not mandatory.
  • Basic English communication skills; additional languages are a plus.

Requirements:

  • Physically fit and able to perform cleaning and light maintenance tasks.
  • Willingness to work shifts, weekends, and public holidays as required.
  • Basic customer service and communication skills.
  • Ability to handle guest interactions professionally and courteously.
  • Attention to detail and ability to follow cleaning and service standards.
  • Basic understanding of maintenance tasks (e.g., changing light bulbs, unclogging sinks) is an advantage.
  • Team player with a positive attitude and willingness to take on multiple job roles.
Tell employers what skills you have

Front Office
Housekeeping
Inventory
online reservations
Data Entry
Physically Fit
Attention to Detail
Pressure
Cashiering
Communication Skills
Team Player
Customer Service
Hospitality

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