Sales Support Engineer

2 weeks ago

Singapore ACCLAIM SYSTEMS PTE. LTD. Full time
Roles & Responsibilities

The Sales Support Engineer will bridge technical expertise and sales strategy by assisting the sales team in designing solutions, preparing proposals, and addressing client requirements. This role ensures seamless communication between customers, sales, and engineering teams to drive successful deal closures and customer satisfaction.

Key Responsibilities:

  • Collaborate with the sales team to identify customer needs and propose tailored fire protection solutions (alarms, sprinklers, suppression systems).
  • Develop technical proposals, cost estimates, and system specifications for bids/RFPs.
  • Provide pre-sales technical support, answering questions about system design, compliance, and integration.
  • Liaise with project management/technical teams to validate feasibility of proposed systems.
  • Maintain CRM with accurate sales pipeline data, customer interactions, and project updates.
  • Support post-sale handoff to project management/technical teams for smooth implementation.
  • Travel to client sites for meetings, surveys, or presentations when required.
    • Job Requirements
      Diploma in Electrical Technology or Building Services Technology (Mechanical / Electrical)
      Basic Computer Knowledge
      Training will be provided
      Applicant with experience in construction industry -Fire protection will be advantagee
Tell employers what skills you have

Construction
Fire Protection
Customer Support
Electrical
Building Services
Communication Skills
Team Player
Integration Testing
Customer Service
Electronics
Technical Support

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