Restaurant Service Crew
18 hours ago
Job Overview:
We are looking for enthusiastic and customer-focused Service Crew members to join our team at our restaurant located within a golf driving range in Upper Jurong Road (Joo Koon). As part of the team, you will be responsible for delivering exceptional service to our guests, ensuring they enjoy a memorable dining experience in a vibrant setting. Your role will also involve supporting the smooth daily operations of the restaurant, which serves as a key part of the overall experience at the golf driving range. Whether you are experienced in the F&B industry or new to the field, we provide comprehensive training to help you succeed and grow in this role.
Job Responsibilities:
- Welcome guests warmly and provide courteous service throughout their dining experience.
- Manage peak periods effectively, ensuring good hosting and queue management.
- Maintain thorough knowledge of the restaurant, service standards, and product offerings.
- Recommend and upsell products and promotions to guests.
- Respond promptly and professionally to guest needs, ensuring satisfaction.
- Maintain high service quality and demonstrate excellent customer relations skills.
- Perform daily pre-opening and closing activities as per standard operating procedures (SOPs).
- Ensure all supplies (napkins, condiments, cleaning materials) are well-stocked.
- Handle cashiering duties and process various customer payment methods.
- Maintain cleanliness in the work and dining areas, including disposing of trash as needed.
- Ensure food hygiene and safety standards are adhered to.
- Serve food, ensuring quality, presentation, and timely service.
- Assist in service recovery when necessary, ensuring guest satisfaction.
- Support F & B Manager in ensuring smooth daily operations.
- Perform other duties as assigned.
Job Requirements:
- Previous experience in the service/F&B industry is an advantage, but not required—training will be provided.
- Excellent service attitude with a friendly and outgoing personality.
- Able to work in a fast-paced environment and collaborate effectively with the team.
- Willing to work rotating shifts, including weekends and public holidays.
- Ability to stand and walk for long hours and lift heavy stock items when needed.
- Responsible, energetic, and maintains a positive attitude at all times.
- Strong communication skills, self-driven, independent, and able to multitask.
- Passionate, motivated, and eager to learn and grow within the team.
- Salary will be based on experience.
Tell employers what skills you have
Able To Multitask
Quality Control
Food Quality
Inventory
Golf
Service Recovery
Sanitation
Cashiering
Communication Skills
Customer Satisfaction
Customer Service
Customerfocused Service
Customer Relations
Hospitality
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