Service Crew

5 days ago


Singapore BLACK COW PRIVATE LIMITED Full time
Roles & Responsibilities

Job Summary:

We are seeking enthusiastic and customer-focused individuals to join our team as Waiter/Waitress/Service Crew. You will play a key role in creating a positive dining experience by delivering exceptional service, ensuring customer satisfaction, and maintaining the highest standards of hospitality.

Key Responsibilities:Customer Service
  • Welcome guests warmly, guide them to their tables, and provide menus.
  • Take accurate food and beverage orders and communicate them effectively to the kitchen.
  • Serve food and drinks promptly and ensure all customer needs are met during their visit.
  • Respond to guest inquiries about the menu, making recommendations where necessary.
  • Handle customer feedback and resolve any concerns professionally and promptly.
Operational Support
  • Prepare and set up the dining area before service, including table settings and cleanliness.
  • Assist in maintaining cleanliness and organization of the restaurant, including tables, service stations, and restrooms.
  • Restock supplies such as napkins, condiments, and beverages during shifts.
  • Process bills accurately, handle cash or card transactions, and provide receipts to guests.
Team Collaboration
  • Work closely with kitchen staff and other team members to ensure smooth operations.
  • Communicate effectively to coordinate order accuracy and delivery times.
  • Assist colleagues during busy periods and contribute to a harmonious team environment.
Requirements:
  • Previous experience in F&B service is preferred but not mandatory—training will be provided.
  • Friendly and outgoing personality with a passion for customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Flexibility to work shifts, including evenings, weekends, and public holidays.
  • Basic knowledge of food safety and hygiene practices.
Why Join Us?
  • Opportunity to work in a vibrant and dynamic environment.
  • Training and development programs to enhance your skills.
  • Career growth opportunities within the company.
  • Competitive salary and benefits package.

If you are passionate about hospitality and enjoy interacting with people, we would love to have you on our team


Tell employers what skills you have

Team Collaboration
Food Safety
Interpersonal Skills
Inventory
Sanitation
Attentive
Pressure
Cashiering
Customer Oriented
Team Player
Service Excellence
Hospitality

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