Showroom Assistant
1 week ago
Come join an appliance company that is on its exciting journey to lead in the premium luxury space. This role is suited for a warm and passionate individual who likes to create value proposition to walk-in customers and develop long lasting relationships. We are looking for a candidate to support the successful end-to-end delivery of a premium experience via our Fisher & Paykel showroom that positively represents Fisher & Paykel’s brand, influencing enduring loyalty that ultimately increases market share and revenue growth.
Reporting to the Business Development Manager, your key role is to promote and demonstrate smart home products to customers both in home and in showroom. You will confidently present product features of the appliances, conduct clear and concise product demonstrations and highlight the benefits to Fisher & Paykel customers. You delight in providing excellent customer service including addressing enquiries relating to technical specifications.
Customer Experience Delivery
- Act as a Fisher & Paykel brand ambassador and warmly welcome guests on arrival
- Actively involved in visitor management and proactively helps visitors with their product selection and purchase process
- Have a basic understanding and build lasting relationships with our key stakeholder community
- Work closely with BDM to deliver a curated Fisher & Paykel premium experience to all visitors to attract target auidence, providing guests with in-depth product detail & pricing information
Front of House
- Work with BDM to support showroom activities in regard to programmes, activations, event preparation setup.This includes arranging for refreshments, wine tasting setup, cooking demo setup as required.
- Assist with "front of house" presentation, housekeeping, bookings and handling phone calls
- Provide admin support where required
- Other ad-hoc matters
Job Requirements:
- Willing to travel across island
- 40hrs work week (inclusive of one weekend)
- Min diploma in retail, sales, hospitality or business with experience in direct purchase process
- Team player
- Eloquent and good communicator in English
- Knowledge of Mandarin will be an advantage
- Product training provided
Working location:
Fisher & Paykel Showroom
Riverside Condomium
51, Kampong Bugis, #05-01, S(338986)
Please state clearly current and expected salary and notice period.
Tell employers what skills you have
Product Knowledge
Sales
Lifestyle
Customer Experience
Cooking
Housekeeping
Arranging
Architects
Retail Sales
Wine Tasting
Event Planning
Selling Skills
First Aid
Revenue Growth
Customer Oriented
Administrative Support
Team Player
Business Development
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