Senior Captain
1 week ago
As a Senior Captain at Ushiyama Yakiniku, you are not just a leader but an ambassador of our brand’s excellence and passion for Japanese food. You will plat a pivotal role in creating seamless and extraordinary dinning experience for our guests while inspiring and guiding the service team to achieve peak performance.
Job Description & Requirements
- Monitors food and beverage services to ensure excellence customer service and is expected to suggest areas for continuous improvement within the team.
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Manage table assignment, reservations and service flows.
- Projecting a courteous and professional image
- Handle guest feedback and operational issues professionally.
- Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Well-groomed and have a pleasant disposition
- Any other duties related to food and beverage service assigned by the manager.
Tell employers what skills you have
Front Office
Customer Retention
Always Punctual
Restaurants
Sanitation
Attentive
Restaurant Management
Good Communication Skills
Wine
Cashiering
Team Player
Customer Service
Disposition
Service Excellence
Food Service
Japanese
Food and Beverage Services
Hospitality
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