Senior Network Engineer

3 weeks ago


Singapore APAR TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Job Description

The Position As a Senior Network Engineer in the Global Network Operation Center, you will ensure network stability by responding to incidents promptly.

Duties & Responsibilities:


• Provide technical network active second level troubleshooting of Network and Security Services (WAN, WLAN, LAN, VLAN, DMZs, Firewalls, Internet Proxies, Remote Access and Partner Connections), prepare incident reports, escalate to relevant parties promptly and follow through the case incidents and Problems.


• Lead Infrastructure cross-functional Task forces for Troubleshooting, root cause analysis and/or service improvement.


• Carry out proactive monitoring, identifying trends and problem analysis, making use of available network management tools in order to detect and fix events even before that this is causing impact on the user community.


• Ensure that operational tickets and projects adhere to corporate security standards, Computer Systems Validation & Compliance rules as well as internal working instructions and standard processes


• Perform other duties that may be assigned

Requirements:


• Degree in IT, Engineering or Computer Science


• At least 5 years of working experience in Internetworking, IP routing protocols and troubleshooting MPLS/IP VPN


• Experience working in global environment is preferred
• Strong understanding of routing protocols EIGRP and BGP, MPLS, QoS.


• Strong understanding in TCP and UDP protocols


• Strong understanding in LAN Cisco technologies, Proxies (Z- Scaler), WIFI Cisco environment, Firewall (PaloAlto) and VPN


• Strong understanding of network troubleshooting tools such as Wireshark


• Either one of the following certifications: CCNA or CCNP; ACE or PCNSE. CCP-N is a plus


• Understanding and experience in other infrastructure technologies such as DC LAN, Load Balancers, VM Ware, Database,… is a plus.


• Knowledge of ITIL processes and methodologies to deliver high quality support to meet customer needs


• Fluency in oral and written English.


• Ability to follow processes and to generate good documentation.


• Proactivity with Collaboration and communication skills.


• Accountable and highly results oriented with sense of urgency.


• Ability to plan and organize work.

EA Number: 11C4879

Tell employers what skills you have

Computer Systems Validation
Troubleshooting
MPLS
Wireshark
CCNA
EIGRP
Cisco Technologies
CCNP
Root Cause Analysis
WLAN
VLAN
IP
Networking
Routing Protocols
ITIL
VPN
BGP
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