Imperva - DAM

4 days ago


Singapore OX CONSULTANCY PTE. LTD. Full time
Roles & Responsibilities

Requirement:


  • Understanding on how DB operates.
  • Support BAU operations – support installation of agents to DB servers, configuration of DAM (MX, GW, DRA), provide reporting status, policies optimization.
  • Escalation – support case handling, escalation, and resolution.
  • Version upgrade – Minor and Major, ability to suggest upgrade that suits client’s requirement.
  • Troubleshooting – identify issues and provide recommendation on resolution.
  • VAPT fixes – provide fixes to any VAPT issues.

Tell employers what skills you have

issue escalation
Troubleshooting
Escalation Management
Dams
BAU activities
Imperva
resolved escalations
Application Support
complaint escalation
BAU responsibilities
BAU Support

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