Senior Analyst

Found in: Talent SG 2A C2 - 2 weeks ago

Singapore HITACHI ASIA LTD. Full time
Roles & Responsibilities

Job Description


As a Senior Analyst, you will play a crucial role in Real-Time Incidents (RTI) projects, contributing to the real-time accuracy of map data on our Partner's platform. Your key responsibilities include:


● Proactively monitor live markets to identify and capture disruptions or incidents for the assigned regions.

● Ensure real-time incidents are promptly and accurately documented using appropriate tools and systems.

● Reflect captured incidents on the Partner's map to provide timely and accurate guidance for all map users.


Job Requirements


● 0-2 years of experience as a Spanish-English Translator/ Specialist/ Analyst, demonstrating fluent translation for RTI projects in Spanish-English speaking markets.

● B1/B2 language certification in Spanish.

● Good understanding of all forms of public transport.

● Additional language proficiency in either German or French is a plus.

● QGIS Skills are preferred and not mandatory

● 1 year of technical support or other problem-solving experience is preferred.

● Flexible with rotational shifts and weekdays off, as the role involves 365 days, 24/7 support.

● Comfortable using a variety of online sources in various languages (preferred but not a must).

● Coordinate and switch between multiple workflows, adapting to a fast-paced environment.

● Strong web-research ability to analyze and interpret patterns and trends, recording findings with written notes and using appropriate software.

● Keen attention to detail and self-motivated.

● Able to maintain a positive attitude and attention to detail when performing repetitive tasks.

● Adaptable and able to learn new projects and processes.

● Good judgment and decision-making capability.

● Customer service background in a communications team is a plus.


By joining our team as a Senior Analyst, you will actively contribute to maintaining the high standards of real-time map data accuracy, enhancing the overall user experience for our Partners and their users.


Tell employers what skills you have

Data Analysis
Analytical Skills
User Experience
RTI
Translation
Public Transport
German
Adaptable
Attention to Detail
French
Statistics
Spanish
Customer Service
Technical Support

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