L2 Resident Network Engineer_Contract

4 weeks ago


Singapore NTT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities
  • Understands the Bank's network, processes & change windows.
  • Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction in Day 1.
  • Provide support, assisting with troubleshooting and design, configuration and escalated problem management, only when required.
  • Expected to possess strong ownership on the tasks assigned and to ensure completion end-to-end according to the expected project outcome.
  • Perform configurations, action installations and attend to break/fix events.
  • Own larger portions of an installation, break/fix incidents at a low to medium level of complexity.
  • Take responsibility for problem resolution and troubleshooting.
  • Respond to escalated requests and support client applications to a first line resolution.
  • Escalate complex problems to the relevant third parties.
  • Assist with the documentation of standard operating procedures relating to installations and fixes.
  • Compile and maintain project administration.
  • Conduct elementary presentations within the customer's organization.
  • Must have hands on experience on below technologies technical skills:

· Cisco Routing and Switching Technologies

· F5 LTM

· Cisco ACI

Tell employers what skills you have

Switches
Troubleshooting
CCNA
CCNP
Routing
Wireless
Problem Management
Networking
Windows
Project Administration
Routers
WAN
VPN
BGP
Firewalls
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