Facilities Coordinator and Receptionist

1 week ago

Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time
Facilities Coordinator andReceptionist

WorkDynamics - Integrated FacilitiesManagement

Aboutthe role:

To achieve the timelyand efficient delivery of Facility Management services to Client'sstaffs in Client's Sites and support of their business needs inaccordance with the Service Levels and Key PerformanceIndicators.

What this jobinvolves:

To deliver highquality, prompt and courteous Facility Management services insupport of Client's business needs in a safe workingenvironment:

Reception - Client relation withstaff and guests; Administrative works - PO and invoicing works onboth client and JLL side; Regional badge operation - access controland badging for ASEAN and Korea.
  • Facility management
    To ensure the overall upkeepof the workplace environment including but not limited to cleaning,security, pest control, plants, repair and maintenance andetc.
    Ensured Key Operations Procedures are followed toensure service standards are maintained.
    Assist to monitorthe Office Facilities & Critical Environment
    Assist toreport and schedule contractors for preventative maintenance tolimit the downtime for all critical equipment.
    Assist todeal with emergency and arrange ad-hoc repair
    To followestablished escalation procedures and incident reportingprocedures
    Keep good communication with landlord and havethe monthly meeting with Landlord.
    FM related smallproject management, and event supports.
    Landlordmanagement
  • Customer Service / ClientRelationships
    Keep good communication with on-sitestakeholders.
    Preparing reporting as required includingmonthly report and CEM KPI review etc.
    Regular collectclient feedbacks and organize actions
    Customer complaintshandling.
  • Reception Front DeskService
    Represent the Client as front face of theoffice.
    To greet clients, handle telephone call, bookconference room, office equipment.
  • Securitymanagement
    To coordinate vendor to maintain/repairsecurity system and CCTV system.
    Responsible for RegionalBadge Operation supporting ASEAN and Korea.
    Badgemanagement for SGP
    Other Security responsibilitiesincluding dawn raid and etc.
  • Office equipment& environment management
    Ensure all office equipment,including photocopiers, fax machines, paper shedders etc. are ingood working order and consumables are replenishtimely
    Ensure a good office environment, includingarranging office ad-hoc repair, monitoring landscaping service andcleaning service
    To arrange office soft service. Topurchase office consumption (paper, stationery and pantry stuffetc.) and deal with printing materials. To report and submitpurchase request for client approval, purchase from approvedsupplier and ensure they are delivery on time with accuratequantity.
    To handle confidential document destruction anddocument archiving.
    Assist for the safe keepingconfidential document such as bank license and relateddocuments.
  • Vendor management
    Toassist with the selection of the contractors .
    Monitor thecontractor's works.
    Evaluate the contractors' serviceperformance.
  • Payment/ billingmanagement
    Assist to receive and verify the monthlystatement. Allocate the expenses and prepare reports toclient.
    Responsible for Client PO and invoicing works, andJLL PO and invoicing works
    To assist update premisepool/general pool allocation key on monthly basis.
  • Space management
    Assist to provide the accurateseating plan to support space management on monthlybasis.

Interested? Anideal candidate would need to have the followingqualifications

Desiredexperience and technicalskills

Required
  • University degree
  • At least 2 yearsexperience in Corporate Facilities Management role
  • Strong interpersonal skills
  • Proficiency in English (spoken andwritten)

If this job descriptionresonates with you, we encourage you to apply even if you don'tmeet all the requirements. We're interested in getting to know youand what you bring to thetable

About JLL-

We're JLL-a leadingprofessional services and investment management firm specializingin real estate. We have operations in over 80 countries and aworkforce of over 102,000 individuals around the world who helpreal estate owners, occupiers and investors achieve their businessambitions. As a global Fortune 500 company, we also have aninherent responsibility to drive sustainability and corporatesocial responsibility. That's why we're committed to our purpose toshape the future of real estate for a better world. We're using themost advanced technology to create rewarding opportunities, amazingspaces and sustainable real estate solutions for our clients, ourpeople and our communities.

Our core values ofteamwork, ethics and excellence are also fundamental to everythingwe do and we're honoured to be recognized with awards for oursuccess by organizations both globally andlocally.

Creating a diverse and inclusiveculture where we all feel welcomed, valued and empowered to achieveour full potential is important to who we are today and where we'reheaded in the future. And we know that unique backgrounds,experiences and perspectives help us think bigger, spark innovationand succeed together.

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