Business Change Specialist

3 weeks ago

Singapore NEW TONE CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Our client is looking for a Business Change Manager, who will report to the Business Management Lead for the Client Lifecycle Management program. The key focus would be to lead complex change initiatives within the organisation’s Front Office and play a key role in shaping and implementing the Front Office’s change management strategies.


Responsibilities:

  • Serve as the change management specialists for the front office.
  • Support the Bank’s transformation and change programs.
  • Oversee impact assessments, stakeholder management plans, and change readiness activities which impact the front office.
  • Support, facilitate, design, and deliver change delivery, communication and engagement strategies or implementation plans for the front office working closely with or following the lead of the change.
  • Collect requrirements and conduct requirements analysis
  • Prepare Specifications and UAT
  • Conduct UAT and change management


Requirements:

  • At least 5 years of experience in change management and leading large-scale change initiatives.
  • Relevant experience in private banking, preferably in the front office as Business analyst, change manager or project manager
  • Certification in change management (e.g., Prosci, CCMP) is preferred.
  • Strong stakeholder management skills, with the ability to navigate organizational complexity and influence and guide senior leaders.
  • Excellent communication, presentation, and documentation skills.
  • Familiarity with Agile methodologies and project management frameworks.
  • Is solution driven, outcome focused and embraces challenges in evolving and uncertain environments.
  • Has natural aptitude to quickly understand key elements of the business, product or service and/or processes in question.
  • Is an effective communicator with strong interpersonal skills, including the ability to discover the necessary information from specialist stakeholders.
  • Bachelor’s degree



Tell employers what skills you have

Front Office
Management Skills
UAT
Change Management
Process Improvement
Solutioning
Interpersonal Skills
Business Process Analysis
Agile Methodologies
Documentation Skills
Private Banking
Workflow Analysis
Requirements Analysis
Project Management
Process Optimization
Business Analyst
Stakeholder Management
Facilitation

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