Vice President, Underwriter

4 weeks ago


Singapore SINGAPORE LIFE LTD. Full time
Roles & Responsibilities

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.


In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.


Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.


First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.


Key Responsibilities:

  • Leading a team of underwriters and case managers at AVP level.
  • Monitoring and optimizing underwriting operations of the Affluent segment, including processing turnaround time, underwriting quality, and support to Distribution & partners.
  • Monitoring and optimizing preliminary underwriting requests, oversees underwriting quality, balance between competitiveness and risk management, track conversion rate from prelim enquiries to formal case placement, improve communication with the distribution partners on complex enquiries and drive digital adoption.
  • Subject matter expert (SME) in collaboration with internal and external parties on various digitalization and transformational projects, including building and optimizing predictive underwriting models, maximizing auto-underwriting & optimizing straight-through processing (STP) across all NB & UW processes.
  • Responsible to maintain standard operating procedures, QAQC and risk controls within Underwriting function, including acting as the Underwriting SME in internal or external audit exercises.

Key Decisions within the Role:

  • Provide underwriting outcome on applications and policies within your authority limits
  • Underwriting subject matter expert in liaison with key stakeholders including partners, regulators & auditors
  • Key driver in operational digitalization and transformation journey across New Business & Underwriting

Requirements:

  • At least 10 to 12 years life & health underwriting experience, with at least 3-5 years in team management and preferably exposure in affluent or high net worth space.
  • Demonstrate strong collaboration, organizational, communication, analytics & problem-solving skills. Adopt human-centered mindset prioritizing superior customer experience in the course of work.
  • Ability to work independently and adapt to dynamic, fast-paced environment and make sound decisions quickly while demonstrating flexibility and personal accountability.
  • Good understanding of the regulatory aspects of life, health and investment linked insurance industry.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.


Tell employers what skills you have

Quality Control
Risk Assessment
Analytical Skills
Customer Experience
Ability To Work Independently
Loans
Risk Management
Underwriting
Compliance
Accountability
Automated Underwriting Systems
Insurance

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