Netcool & Zabbix Unix/Linux/Wintel/SNOC monitoring
1 week ago
Contract - 12 months (Changi Business Park)
Responsibilities
• Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
• Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
• Overseeing creation and availability of SNOC monitoring metrics and alerts' reports for management reporting.
• Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
• Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
• Acting as an escalation focal point for all improvement activities involving SNOC
• Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
• Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
• Ability to work closely with various line of business technologies from junior to management level.
• Change governance on all the monitoring changes for production implementation
• Perform on call duty on rotation basis.
Requirements
• Excellent communication and organizational skills and able to work with little or no supervision.
• Minimum Degree holder in Computer Science.
• Minimum 5 years IT experience in a bank. In-depth knowledge of application or infrastructure monitoring systems in multi-platforms environment will be an added advantage.
• Minimum 3 years' experience in Scripting and web development.
• Experience in Shell, python and Perl scripts is must.
• Experience in Automation and web reports using AJAX, HTML and JS Framework.
• Experience with various monitoring tools like IBM ITM Tivoli, Netcool, Zabbix and Elastic Search, etc.
• Excellent organizational and prioritization skills.
• Excellent team player and strong interpersonal skills.
• Excellent written and verbal communications skills.
• Proactive and able to work under pressure.
• Strong problem-solving skills and positive attitude.
• Eager to learn and hands-on new technology.
• Passionate on-coding and developing automation to support team on need basis.
• Added advantage on new technology stack to support infrastructure in OPENSIFT, DOCKER & KUBERNETES.
Perl
Kubernetes
Interpersonal Skills
HTML
Scripting
FOCAL
GPS
AJAX
Python
Docker
Team Player
Zabbix
Web Development
Technical Support
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