Specialist Referral Coordinator
6 days ago
Responsibilities
- Schedule and confirm referral appointments for our specialists from various departments.
- Understand and recognise common medical conditions that get referred from GP clinics to Specialist Hospitals.
- Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicate appointment instructions.
- Management of patient histories from referring clinics
- Review referral forms and medical histories received from the referring clinics, and communicate the pertinent points of a referral case internally to various specialist departments.
- Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client.
- Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date.
- Ensure medical histories are attached accordingly into the system for each patient.
- Develop and review of referral protocols for each department.
Requirements
- Minimum GCE 'O' levels
- Prior experience working in a clinic or hospital
- Able to work in a team and independently
- Able to work under pressure in a fast paced environment
Ultrasound
Microsoft Office
Hospitals
Customer Experience
Work Well Under Pressure
Customer Care
MRI
Attention to Detail
Communication Skills
Team Player
Customer Service
Ability to Prioritize
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