Traffic controller

3 weeks ago


Singapore HENG LIM TRANSPORT PTE LTD Full time
Roles & Responsibilities

The job duties of the transport operations staff entails planning, co-ordinating the transport requirements of our customers.

Common tasks carried out by the candidate will include:

  1. Answering phone calls from customers for their transport requirements
  2. Planning and co-ordainting driver movements
  3. Ensuring that all operations are carried out in accordance to Singapore Transport Regulations
  4. Liaising and negotiating with different stakeholders including customers, LTA and various transport operators
  5. Minimising disruption and resolving any unscheduled delays, having to make decisions in difficult situations
  6. Meeting customers to deal with complaints and areas of concern
  7. Using IT systems: GPS, Order Management Systems to manage driver and order movements
  8. Monitor vehicle insurance, road tax and servicing dates

Candidate will have to perform adminstative tasks onto of daily tasks.

  1. Able to converse in English and Chinese. Ability to speak Malay will be a bonus
  2. Organised and meticulous
  3. Ability to multi task
  4. Proficient in Microsoft Excel, Word and Outlook
  5. Good understanding of the roads in Singapore

Tell employers what skills you have

Microsoft Excel
answering phone calls
negotiate
Job Scheduling
task scheduling
GPS
Time Management
deal with complaints
Customer Service
Scheduling
decision-making

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