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Service Crew

2 months ago

Singapore GOYO SOUL MBFC PTE. LTD. Full time
Roles & Responsibilities

We are looking for a friendly and customer-focused Service Crew to join our team. The Service Crew will be responsible for serving customers, taking orders, preparing food items, and maintaining a clean and welcoming counter area. This position plays a vital role in delivering excellent customer service and ensuring that customers have a positive dining experience. This position also requires effective communication with both the kitchen and front-of-house teams to ensure smooth and timely service. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are eager to learn and contribute to a team.



Key Responsibilities:

  • Greet customers with your best smile as they arrive at the counter and provide utmost respect and positive attidude towards yourself, your colleague and your customer.
  • Take customer orders and relay them to the kitchen staff or prepare them directly, depending on the menu.
  • Serve food and beverages to customers in a timely and courteous manner.
  • Handle payment transactions using cash registers or point-of-sale systems, including cash, credit, or debit card payments.
  • Prepare simple food items such as korean banchan, or snacks, following food safety guidelines.
  • Restock counter supplies, such as napkins, condiments, and utensils, as needed throughout the day.
  • Maintain cleanliness and hygiene by sweeping/mopping the floor, wiping surfaces, cleaning utensils, and disposing of waste.
  • Assist with keeping track of inventory and notify management of any stock shortages.
  • Provide information on menu items and offer recommendations to customers if needed.
  • Communicate effectively with kitchen staff to ensure timely and accurate delivery of food orders.
  • Follow all health and safety regulations, including proper food handling and sanitation procedures.


Requirements:

  • Keen to learn new and relearn of existing skills and knowledge. Constantly looking for self and team improvement.
  • Strong customer service skills with a friendly and approachable demeanor.
  • Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
  • Basic math skills for handling transactions and making change.
  • Good communication skills to interact with customers and coordinate with kitchen staff.
  • Ability to work well in a team and follow instructions.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.


If you are passionate about providing great service, enjoy working in a dynamic food service environment, and eager to learn, we encourage you to apply


Tell employers what skills you have

Recipes
Ingredients
Food Safety
Strong Attention To Detail
Cooking
Housekeeping
Workplace Safety
Inventory
Unloading
Sanitation
Compass
Approachable
Cashiering
Communication Skills
Korean Language
Team Player
Korean
Customer Service
Cut