
Food Court Operations Manager
3 weeks ago
Responsibilities:
· Overall in charge of food court operations & related activities.
· Review processes for continuous improvement.
· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised food court serving good food & providing excellent service.
· Hygiene & Cleaning matters: attend to pest control contracts, NEA personnel where required.
· Provide excellent dining satisfaction to all the diners and tenant
· Staff roster deployment in conjunction with HR.
· Staff Training & Appraisal including discipline in liaison with HR.
· Liaise with Sales & marketing & product managers on customers’ needs & menu matters.
· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)
· Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors·
· Undertake any other adhoc projects/ tasks assigned by GM
Qualifications
· Minimum 3-5 years’ experience in Food & beverage business, food courts preferred.
· Planning skills with excellent communication· Resourceful & able to work with different stakeholders, team worker & articulate well.
· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.
Tell employers what skills you have
Document Management
Team Worker
Courts
Microsoft Excel
Due Diligence
Regulatory Compliance
Customerfacing
Customer Information
Assurance
Tenant
Compliance
Project Management
Articulate
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