DC Facility Engineer

2 weeks ago


Singapore MCI CAREER SERVICES PTE. LTD. Full time
Roles & Responsibilities

Role

  • Admin model, work-flow, monitoring and reporting framework: provide inputs in order to ensure that service deliverables are met with as defined in the SLA.
  • Technology Resources – Hardware, software, data communication, consumables and services: Initiate procurements based on BOM provided by the service teams in order to ensure timely delivery of components or systems.
  • Primary Technical Skills – At least 5 years of experience in

VMWare, NSX

CommVault backup

Primera Storage,

data replication over FC links

DC Cabling matrix and standards

DCIM Tools exposure

  • BCMS Support: Should be able to provide below listed tasks under BCMS profile

DR coordination

AR understanding

Standing member of BCM committee

  • Capacity Management: monitor and review capacity metrics and present to location manager in order to ensure services are delivered within the defined thresholds set in the capacity management plan
  • Service management plan: implement the plan in the DC in compliance with the guidelines in order to ensure that the required service management processes are implemented as per scope of service.
  • Service level management and service reporting: monitor and report on IT services SLAs in order to maintain and improve service quality. Review DC support and operations effectively in order to achieve service level compliance.
  • Supplier management: Review performance with vendor managers and DC and present to location manager in order to ensure vendor meets compliance levels.
  • User communication and updates: Communicate IT service policies and processes, service availability, service reporting.
  • Weekend & After Office Hours Deployments: Require support during various maintenance activities and it can stretch to after Office Hours and even on Weekends, as aligned with Technical Towers performing activities
  • Min 5 years experience

Tell employers what skills you have

Preventive Maintenance
Quality Control
Hardware
Service Management
Quality Assurance
VMware
Service Level
Compliance
Service Level Management
Data Analytics
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