Junior Business Analyst, Banking
1 week ago
Junior Business Analyst (Workflow) - Banking
1-year renewable contract
We are seeking a junior Business Analyst (2-3 years of relevant exp) with expertise in process engineering and workflows to join our team. The successful candidate will play a crucial role in optimizing our banking processes, ensuring efficiency and compliance across our operations.
Key Responsibilities:
- Process Analysis:
- Conduct comprehensive analysis of existing banking processes to identify areas for improvement.
- Map current workflows related to banking operations, customer service, compliance, and risk management.
- Identify bottlenecks, redundancies, and inefficiencies in processes.
- Workflow Design:
- Design and document new workflows to enhance operational efficiency and customer satisfaction.
- Utilize process modeling tools to create visual representations of banking workflows.
- Requirements Gathering:
- Collaborate with stakeholders, including front-line staff, managers, and IT teams, to gather detailed requirements for process improvements.
- Translate banking business needs into clear, actionable requirements.
- Change Management:
- Develop and implement plans for process changes, ensuring minimal disruption to banking operations.
- Train staff and stakeholders on new workflows and processes to ensure smooth transitions.
- Compliance and Risk Management:
- Ensure that all redesigned processes comply with banking regulations and risk management protocols.
- Work closely with compliance and risk management teams to integrate regulatory requirements into workflows.
- Continuous Improvement:
- Monitor the performance of implemented changes and gather feedback from stakeholders.
- Continuously refine and improve processes based on performance metrics, feedback, and changes in banking regulations.
- Documentation and Reporting:
- Maintain comprehensive documentation of banking processes, workflows, and changes.
- Prepare reports on process performance, improvement initiatives, and compliance metrics.
Qualifications:
- Bachelor's degree in Business Administration, Finance, Industrial Engineering, Information Technology, or a related field.
- 1-2 years of experience as a Business Analyst, with a focus on process engineering and workflows in the banking sector.
- Proficiency in process modeling tools such as BPMN, Visio, or similar.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience with change management principles and methodologies.
Skills
- Process Modeling
- Requirements Gathering
- Business Requirements
- BPMN
- Data Architecture
- Modeling Tools
- Workflow Design
- Business Analysis
- Visio
- Communication
Tell employers what skills you have
Requirements Gathering
Modeling
Change Management
Business Analysis
Visio
Industrial Engineering
Risk Management
Process Engineering
Compliance
Workflow Design
Data Architecture
Banking
Customer Satisfaction
Business Analyst
Regulatory Requirements
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