Infrastructure Lead

3 weeks ago


Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time
Roles & Responsibilities

· Diploma/Degree in Information Technology/Computer Science or equivalent.

· Extensive experience in technical management, preferably in backend infrastructure (Server, Network, Cloud Technology)

· Advanced knowledge of CIS innovation and integration.

· Experience in handling Subject Matter Experts is a plus.

· Extensive experience in collaborating with CIS development teams and users.

· Ability to diagnose faults, oversee CIS user-testing, and implement required changes.

· Ensuring optimal hardware and software functionality, as well as network security.

· Ability to keep up with CIS advancements.

· Good experience in difficult customer management

· ITIL Foundation certified or equivalent work experience, ITSM Knowledge will be an advantage

· Experience in handling multiple operations domains will be an advantage (e.g. covering the various operations/services - Service Desk, Desktop, Server, Network, DC, Security)

· Experience supporting Singapore government agencies with security clearance and Large Commercial Enterprises as well as Regional/Global Support environment.

· Possess strong leadership, communication and interpersonal skills and have experience working in large enterprise operational environments

Desired Skillset

· ITIL V4 Certified

· Project Management Professional (PMP) is a plus

· Cloud Certifications is a plus


Tell employers what skills you have

Security Clearance
Leadership
Service Management
ITSM
Interpersonal Skills
Technical Management
VMware
Automation Tools
Project Management
Service Desk
Windows
ITIL
Network Security
Linux
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