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Senior Workshop Executive

2 months ago

Singapore PEOPLE PROFILERS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Achieve workshop turnover budget utilizing the resources i.e. workshop staff, equipment, special tools, processes and procedures etc.
  • Collaborate with Technical / Training Department to identify technicians training needs, develop training plan and its requirement ensuring their knowledge and skill level meet up to Principals requirements.
  • Ensure new technician completes the e-Learning module during the 3 months probation
  • Equip Technicians with proper/ complete tools to facilitate their work efficiency
  • Ensure delivery of a consistent quality workmanship from the shop floor to meet customers expectation / promised delivery time. Perform random audit check on the technicians quality of work done.
  • Ensure scrap parts (metal / non-metallic) are stored properly and arrange with appointed scrap vendor for disposal.
  • Ensure warranty procedures are adhered and practices are in accordance to respective Principals requirements.
  • Monitor and ensure Foreman adheres to Factory hours guideline and allocates the correct FRU
  • Conduct regular review on repetitive technical, product and quality issues and liaise with Technical Dept. to find a resolution.
  • Conduct regular staff performance appraisal and counseling (disciplinary, if any) with the objective that under-achiever improves and meets monthly target performance (sold hours).
  • Maintain a safe and healthy workplace at all times.
  • Upkeep workshop areas cleanliness and tidiness
  • Conduct weekly ToolBox meeting
  • Support Foreman / CSA to conduct test-drive to establish customers concern when necessary.
  • Assist and support Asst. Manager, Service & Operations in all matter as when required relating to customers issues in order to resolve promptly.
  • Repair works are properly investigated
  • Provide technical diagnosis report, write-up, photos etc.
  • Manage Special Vehicles operation workflow working closely with PIC Special Vehicle Division
  • Plan / schedule workshop loading for the service maintenance/ repair work and recall campaign program
  • Liaise with Parts Dept and CSA to prepare parts/ labour quotation.
  • Ensure PO (Purchase Order) are tag to the respective vehicle registration no. and monitor PO validity period for proper invoicing.
  • Plan / arrange Technician for on-site diagnosis / job
  • Update special vehicle progress report status consistent communication to update PIC
  • Adhere to any projects or task as assigned.

Requirements

  • NTC 2 in Automotive Technology (light Vehicle) or higher educational level or Certification of Motors Trade Industry
  • At least 7 years in automotive trade service / repair with 2 years in supervision position is preferred
  • Good communication, interpersonal, management and supervisory skills
  • 5 days, office hour, Alexandra
  • Job Reference: QXW73V4Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann


Tell employers what skills you have

repairing cars
Factory
Workshop Operations
run workshops
MetaL
Supervisory Skills
repair work
Photos
Counseling
Invoicing
Workshop Leadership
Vehicles
repair
Warranty
Automotive Technology
Workshops
Performance Appraisal
on-site workshops
Audit
Turnover