Salesforce Techno-Functional Consultant

1 day ago


Singapore NICOLL CURTIN TECHNOLOGY PTE. LTD. Full time
Roles & Responsibilities

We are seeking a dynamic Salesforce Senior Techno-Functional Consultant. This role is pivotal in driving our Salesforce initiatives and requires a strong techno-functional background in both standard and custom Salesforce solutions.


Key Responsibilities:

  • Leading a team of Techno-Functional Consultants and Business Analysts to ensure successful project delivery.
  • Responsible for translating business strategies into functional and technical requirements that align with customer and product needs.
  • Share the product vision and work closely with Business Owners, Project Managers, and Scrum Masters to ensure effective project execution.
  • Utilize both Waterfall and Agile methodologies, including hybrid approaches, while engaging with stakeholders to gather requirements and develop solutions that leverage Salesforce functionality.
  • Create functional and technical requirement documents, user stories, and system design specifications, ensuring that all documentation is traceable.
  • Configuring and developing customized solutions on Salesforce and related platforms, managing the product backlog, prioritizing business needs, and proposing enhancements.
  • You will conduct User Acceptance Testing (UAT) training, develop test scripts, and coordinate system testing.
  • Collaborate on technical architecture during the design, testing, and deployment phases, including user authentication mechanisms.
  • Familiarity with PMO reporting mechanisms and required metrics.
  • Business Development
  • Actively participate in and propose solutions for business development activities.
  • Recommend optimal solutions based on your expertise in Salesforce Service Cloud, Sales Cloud, Experience Cloud, and FSC SFI modules.
  • Configure and develop customized solutions for demonstrations or proof of concepts as required.

Qualifications:

  • Minimum of Bachelor’s Degree in Computer Science/ Information Systems or any related field.
  • Minimum of 4 years in Functional/ Business analysis and/ or Technical roles with strong knowledge of Salesforce features and hands-on configuration/customization experience.
  • Skilled in Salesforce configuration (Flows, Security Model, Process Automation, Data Migrations, SOQL/SOSL, Dashboards) and customization.
  • Proven track record in leading projects using both Waterfall and Agile methodologies, prioritizing requirements, and conducting functional testing.
  • Experience in implementing web service integrations and familiarity with CI/CD platforms such as GitLab, Copado, Jenkins, or Ant.
  • Must possess at least 1 of the following Salesforce certifications: Administrator, Advanced Administrator, Sales Cloud, Service Cloud, OmniStudio
  • Knowledge of Salesforce Lightning Aura/ LWC frameworks, Marketing Cloud, Pardot, and AppExchange tools (e.g., Conga, Adobe Sign) is preferred.
  • Candidates with experience in the Insurance industry are preferred.

This is an initial 1 year contract role that will get converted to a perm role based on performance.


Tell employers what skills you have

Web Service
UAT
Scrum
User Stories
Business Analysis
Translating
System Testing
System Design
Technical Architecture
User Acceptance Testing
Functional Training
Project Delivery

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