Head of Innovation
Found in: Talent SG 2A C2 - 2 weeks ago
As a Head of Innovation, the candidate will drive SCM and Process Improvement/Innovation across the organization in Singapore sales office.
Supply Chain Management
• Prepare reports on SCM KPIs, operational issues (e.g., supply issue, aging inventory, and low forecast accuracy) and progress of SCM related initiatives to Management
• Monitor SCM system to identify operational issues including sales (sell-in & out) forecasting / inventory management / supply and communicate timely with business units to set improvement plans
• Conduct trainings and provide support on SCM processes and systems
Process Improvement / Project Management
• Collaborate with HQ / RHQ on various projects, which may include system implementation, internal process improvement or customer collaboration.
• Discover gaps in current processes and develop business cases to justify improvement projects
• Drive business process improvement projects with internal / external partners
• Participate in improving Samsung legacy systems such as MCS/MCS Pro/EDI/GSCM
• Drive e-Commerce Biz initiatives with focus on platform enhancement and process improvement.
Requirements
• 10+ years of relevant working experience of which includes at least 2-3 years of supervisory roles
• Have a project management experience or working as a consultant in either process or IT related consulting firm. Project Management Professional (PMP) Certification is plus.
• Strong data analysis skills with advanced knowledge in MS Excel and PowerPoint
• Excellent working knowledge of systems (database or planning systems)
• Strong engagement and leadership skills with the ability to communicate well with peers and managers across various functions (e.g., Sales, marketing, finance, logistics)
• Effective presentation skills as this role will require making presentations to management
• Able to do self-learning and fast learning on various process and system and then able to train all other departments
• Business level Korean language proficiency is required to liaise with Korea HQ and Korean stakeholders
Tell employers what skills you have
Customer Lifecycle Management
Forecasting
System Implementation
Focus Groups
Process Improvement
Customer Contact
Business Process Improvement
Inventory Management
Project Management
Supply Chain Management
Consulting
Ab Testing
Customer Communication
UX
Customer Journeys
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