Credit Control Executive

2 weeks ago


Singapore CLOUD EXPO ASIA PTE. LTD. Full time
Roles & Responsibilities

JOB SUMMARY

Based in the Singapore Office, the role reports to the Associate Finance Manager / Finance Manager of the Singapore Office. The role will cover all aspects of credit control and billing for our Asian shows.

RESPONSIBILITIES

  • Responsible for all debt collection, by telephone and email, on Asia-based shows, to ensure all is collected in line with due date and in line with monthly targets.
  • Circulate weekly debtors reports to accurately communicate debt collection status to the show teams and Associate Finance Manager / Finance Manager.
  • Hold regular update meetings with the Show teams and Finance Managers, to agree actions and deal with queries or issues.
  • Proactively identify bad payers and propose actions to ensure they pay before the event.
  • Responsible for posting and allocating all customer receipts to accounts.
  • Liaise with respective departments within the business to resolve disputed invoices and secure payment.
  • Provide advice on billing queries to customers and to the business.
  • Respond promptly and completely to both client and internal enquiries.
  • Provide ad-hoc reporting as required.
  • Raise refund requests in accordance with processes.
  • Other duties as delegated from the Finance Management Team.
  • Attend events and shows where required and as allocated under your debt control.
  • Prepare debt reporting figures for communication to the Sales Teams and Finance Management

REQUIRED QUALIFICATIONS AND SKILLS

Skills

  • At least 3 years' experience in Credit Control and Sales Invoicing
  • A proven track record of working to strict deadlines.
  • Ability to work at a fast pace, whilst maintaining accuracy.
  • A basic understanding of how all areas of the Finance Department work and interact.
  • A clear understanding of process, with the ability to suggest updates and improvements.
  • Excellent communication skills, with the ability to understand and articulate clearly to non-Finance staff.
  • Computer literate with intermediate Excel skills. Knowledge of ERP systems such as Salesforce will be advantageous.
  • Understanding of local customs and business culture in Asia.

Competencies

  • Flexibility – This is a fast-paced environment where the workload fluctuates through the year so the person must be able to vary their approach to ensure that they achieve the required results. Additional hours and travel to the UK office may be required.
  • Prioritisation – It is essential that the person can appropriately prioritise work and keep their manager informed of any potential issues so that there is time to take corrective action.
  • Solution-orientated with a proactive "can do" attitude, working with a sense of pace and urgency, when required. Also, a willingness to delve into the detail to ensure that the source of any issues is identified and tackled rather than just dealing with the symptoms.
  • Confidence to deal with a range of stakeholders, internal and external.
  • Excellent English verbal and written communication skills.
Tell employers what skills you have

Excellent Communication Skills
Microsoft Office
Microsoft Excel
Reinsurance
ERP
Sales Management
Invoicing
Accounts Receivable
SAP
Accounting
Excel
Team Player
Articulate
Audit
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