Engineer, System Support

1 month ago


Singapore VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.


Key Area of Responsibilities:

  • Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
  • Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
  • Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
  • Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
  • Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
  • Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
  • Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
  • Support and participate in company continuous improvement program.

Qualification & Experiences:

  • Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
  • Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
  • Proficient in Microsoft Excel functions
  • Good communication skills

Tell employers what skills you have

Troubleshooting
Hardware
Laptops
VMware
Application Development
Information Technology
Access Control
SQL
Telephone Systems
Problem Management
Networking
Virtualization
Linux
Technical Support
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