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Senior / Supervisor, Credit Control
1 month ago
Job Purpose
The incumbant is responsible for improving revenues by reducing bad debt exposure through the direct management of credit terms
Responsibilities- Efficient Management of Drivers and Corporate Accounts’ Debts
- Ensure the Key Performance Indicators (KPI) of Credit Control are met
- Monitor and control drivers and corporate client accounts’ outstanding.
- Responsible in contacting customers and send reminders to ensure timely payments.
- Negotiate repayment plans with customers and set payment terms and conditions accordingly.
- Conduct aged balance review with Superior and follow up review actions.
- Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
- Prepare daily operation report(s).
- Administer litigation/credit monitoring and screening process
- Ensure compliance with financial policies and procedures.
- Manage and review repossession and external collection agencies’ performance.
- Attend to drivers’ queries and appeals relating to Credit Control matters
- Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
- At least 2 years of experience in credit control
- Prior experience in taxi and/or car rental industries is advantageous
- Candidate who possess a valid Class 3/3A Driving License will be an added advantage
- We seek Mandarin/Malay-speaking candidates as the incumbant will be required to serve Mandarin/Malay-speaking clients
- Excellent mathematical ability
- 5-days work week.
Technical skills include:
- Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)
Generic skills include:
- Meticulous and possess strong organising and numerical skills.
- Result-oriented and able to work on tight resources and datelines
- Strong negotiation and writing skills
- Excellent team player
- Customer service oriented with good interpersonal and communication skills
- Ability to work in fast pace and dynamic environment
Tell employers what skills you have
Negotiation
Customer Service Oriented
MS Office
monitoring
Negotiation Skills
Driving License
Communication Skills
Team Player
Vlookup
Excellent Interpersonal Communication Skills
Writing Skills
Eye for Details
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