Service Crew/ Cashier

2 weeks ago


Singapore PHILORE GROUP PTE. LTD. Full time
Roles & Responsibilities

Be the vibrant face of HaveFun as a Service Crew/Cashier. Engage guests with your friendly demeanor, handle transactions efficiently, and contribute to the seamless flow of our exceptional guest experiences.

Key Responsibilities:


1. Customer Service:

• Greet customers warmly, making them feel welcome and comfortable.

• Assist customers in selecting the right karaoke room or package based on their preferences.

• Provide excellent service by ensuring customers have all the necessary equipment and assistance

to enjoy their karaoke experience.


2. Room Setup and Assistance:

• Prepare and set up karaoke rooms with the necessary equipment, including microphones,

screens, and sound systems.

• Assist customers in operating the karaoke system and troubleshoot technical issues as needed.

• Monitor room usage and address any customer requests promptly.


3. Order Processing:

• Accurately process room reservations, food, and beverage orders.

• Handle cash, credit/debit card, and mobile payment transactions efficiently and accurately.

• Coordinate with kitchen and bar staff to ensure orders are prepared and served on time.


4. Upkeep and Cleanliness:

• Maintain the cleanliness and organization of karaoke rooms, common areas, and restrooms.

• Restock supplies, such as beverages, snacks, and karaoke accessories.

• Report any equipment malfunctions or maintenance needs promptly.


5. Teamwork:

• Collaborate with kitchen staff and other service crew members to ensure smooth operations.

• Communicate effectively with colleagues and superiors to address customer concerns and

operational issues.

• Assist in the training of new service crew members as needed.


Requirements:

  • Ability to stand for extended periods and lift and carry equipment.
  • Comfortable moving between different rooms throughout the shift.
  • Able to communicate in English and Mandarin
  • Strong interpersonal and communication skills.
  • Enthusiasm for creating a fun and enjoyable customer experience.
  • Ability to remain calm and friendly in a lively and sometimes high-energy environment.

Tell employers what skills you have

Recipes
Manpower Planning
Customer Experience
Housekeeping
Inventory
Credit Cards
Sanitation
Merchandising
Time Management
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Scheduling
Pricing
Service Delivery
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