Patient Service Officer/Permanent Night Team 4 On 3 Off

2 weeks ago


Singapore THOMSON MEDICAL PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Responsible for the effective management and operation of Patients’ Registration counters including billings and collection matters.
  • Process, respond to requests and handles all general enquiries & feedbacks received from patients
  • Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
  • Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement

  • At least 1 years' experience in a customer service role preferably in a hospital environment
  • Pleasant personality and service oriented
  • Good interpersonal, communication and leadership skills
  • Team player
  • Permanent night shift (4 On 3 Off)
  • Candidate must be willing to work on permanent night shift
  • Working hours:

Night Shift : 9:00 pm to 7.30 am


Tell employers what skills you have

Continuous Process Improvement
Healthcare
managing patients
Compliance
Good Communication Skills
Attention to Details
patient
Team Player
Customer Service
leadership skills
High Level of Confidentiality

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