Captain

3 weeks ago

Singapore PHOENIX OPCO PTE. LTD. Full time
Roles & Responsibilities

re you an experienced player within the Singapore hospitality landscape?

Looking to take your impressive career to the next level, opening Singapore's latest and greatest F&B driven luxury Hotel?

Excited by the opportunity to work alongside and grow from our still secret but incredibly awesome Celebrity Chef and star of the Australian restaurant scene GM Doron Whaite?

We are looking for people just like you

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

  • Market leading, competitive salary packages paid above industry rates
  • Unrivalled opportunities for development and growth
  • Training and coaching from leading names in global hospitality leadership

A commitment to employees that work-life balance being paramount to a successfully performing team

We are looking for that 'Top 1%', the best of the best, the 'Names' in the Singapore hospitality scene. We want you to be sharing your flair, wisdom and individuality to launch a completely new brand to the market.

You have been looking for that chance to take your already incredible career to even greater heights, we can give that to you

This position is responsible for the restaurant events and activities, accountable for supervising daily operations, energizing day-to-day sales, maintaining quality service standards and cost control, labor costs, and adhering to all governmental regulations.

The Scope:

A Captain is responsible for seating guests and managing table set-ups to deliver an excellent Guest experience while working to achieve departmental targets. Responsible for anticipating the needs of attending patrons, maintain the established standard of service, and to adhere to the policies and procedures of the hotel.

Job Responsibilities:

· Anticipate and attend to guest's needs and desires immediately

· Maintain your self-appearance in accordance with the hotel's grooming standards

· Ensure that a high product standard and consistency is maintained all of the time

· Acquire a full knowledge of the hotel's food and beverage service policies and procedures

· Ensure the table and seating arrangement remains organized

· Maintain superior levels of food and beverage service to hotel guests

· Maintain a harmonious relationship with other members of the service team

· Clear plates, glassware, and any other unnecessary items from your outlet

· Up-sell with latest departmental incentives

· Manage guest queries in a timely and efficient manner

· Ensure that all areas are stocked in accordance with established par level

· Ensure compliance of brand standards

· Strive to achieve departmental targets

· Ensure cleanliness of work areas

· Comply with hotel security, fire regulations and all health and safety legislation

· Comply with local licensing laws

· Adhere to all established cashiering policies and procedures

· Ensure the protection and maintenance of all operating equipment

· Assist other departments wherever necessary and maintain good working relationships

Qualification:

· Minimum Secondary 4 education with GCE 'O' level credits in a minimum 3 subjects

· Valid WSQ Basic Food Hygiene certification

Experience:

· At least 3 years' experience working in the Food & Beverage industry or similar capacity

· Have a high standard of hospitality and service standard

Tell employers what skills you have

Licensing
Ingredients
Restaurants
Legislation
Inventory
Attentive
Compliance
Team Player
Customer Service
Hospitality

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