Bilingual (Japanese + English) Network Engineer
2 weeks ago
JOb Description:
- Hands-on experience in Telecommunication environment/NOC engineer;
- In-dept knowledge in WAN transport systems, LAN switch technology, routing protocols (EIGRP, OSPF, BGP4).
- SDWAN is an added advantage
- CCNA & SDWAN certification
- WAN transport systems, LAN switch technology, routing protocols (EIGRP, OSPF, BGP4) & SDWAN
- Multi-protocol routing (NHRP, EIRGP,BGP4, OSPF)
- Switches, Wireless & Load balancer technologies
- Language requirement, Read, Write, Spoken-English & Japanese (N1-N2)
- 1-3 yrs (Telecommunication environment/NOC engineer)
- Bachelor's Degree in Engineering, Telecommunications,|| CCNA/CCNP/SDWAN
- 24*7 work environment
Roles & Responsibilities:
- Tier 2 production agent;
- Monitor and act as a first point of contact for incidents, escalations and business impacting issues;
- Respond and perform first level triage of incidents within SLAs and work with teams towards resolution;
- Assist in performing root cause analysis & fixes;
- Escalate to other teams, management or service providers for unresolved incidents based on defined process and guidelines
- Share regular status of the incidents
- Perform and complete tasks assigned
- Be proactive and resolve incidents based on the situation
- Adhere to defined SLAs for communications, responses and scheduled activities
- Communicate with client for critical incidents (as and when required)
Tell employers what skills you have
Switches
Subnetting
Cisco Network Security
CCNA
CCNP
Routing
Wireless
Cisco Routers
Routing Protocols
Telecommunications
ITIL
WAN
Cisco Switches
Japanese
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