Hospital Food Server

3 weeks ago


Singapore SODEXO SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Location: KK Hospital
Shift Hours : 7am to 3pm or 1pm to 9pm

Working Days: 6 Days

Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

• To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

• To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

• To follow the procedures related to control room pertaining to meal service

• To provide excellent customer service to the patients in the wards.

• To ensure a good relation with the patients and make sure their concerns are taken care of.

• To attend to all patients complaints and feedbacks within a short period of time.

• To achieve the standard set in the KPI for his/her department.

• To attend trainings in relation to the job and train new joiners in whichever area that has been identified.

• To carry out the orientation training for new staff in customer service as well as using the EMOS system.

• To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.

• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.

• Service oriented and customer focused.

• Sharp, analytical and self-motivated.

• Good communication and interpersonal skills.

• Able to work independently as well as in a team with minimal supervision.

Tell employers what skills you have

Hospitals
Interpersonal Skills
Healthcare
Hospitality Industry
Fluent English
Food & Beverage
Customer Service
Food Service
Able To Work Independently
polite
Hospitality
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