Server Hardware Technician

4 weeks ago


Singapore TECHNOLOGY SERVICES GROUP PTE. LTD. Full time
Roles & Responsibilities

We are seeking a skilled and detail-oriented Server Hardware Technician to join our IT Operations team. The ideal candidate will have hands-on experience with server hardware and the ability to troubleshoot and resolve hardware issues efficiently. This role involves installing, maintaining, and repairing server hardware to ensure optimal performance and uptime.


Key Responsibilities:


Installation and Setup:

  • Install and configure server hardware, including racks, blades, and peripherals.
  • Set up and configure network and storage devices as required.

Maintenance and Upgrades:

  • Perform regular maintenance tasks, such as firmware updates, hardware upgrades, and system health checks.
  • Monitor server performance and ensure systems are running optimally.

Troubleshooting and Repair:

  • Diagnose and resolve hardware-related issues, including server failures, connectivity problems, and performance bottlenecks.
  • Replace faulty components and ensure minimal downtime during repairs.

Cloud Computing:

  • Familiarity with cloud computing and platforms is a plus
  • Set up, configure and manage EC2 and Runport environments for AI model testing and deployment.
  • Troubleshoot and resolve issues for smooth operation.

Data Center Operations:

  • Manage physical and logical server environments within the data center.
  • Ensure proper cabling, labelling, and organization of server racks.
  • Maintain an inventory of server hardware and related components.

Documentation and Reporting:

  • Document hardware configurations, changes, and maintenance activities.
  • Generate reports on hardware performance, incidents, and resolutions.

Collaboration:

  • Work closely with IT support teams, network engineers, and other stakeholders to ensure seamless operation of the IT infrastructure.
  • Provide technical support and guidance to team members and end-users.

Qualifications:

  • Associate's or Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Minimum of 2-3 years of experience in server hardware installation, maintenance, and troubleshooting.


Technical Skills:

  • Experience in managing hybrid cloud environments and integrating on-prem servers/DC with cloud platforms
  • Proficient in working with various server hardware brands (e.g., Dell, HP, IBM, Cisco).
  • Strong knowledge of server operating systems (e.g., Windows Server, Linux).
  • Familiarity with network and storage hardware.
  • Understanding of data center infrastructure and best practices.
  • Ability to lift and move server hardware and related equipment (up to 30 Kg).
  • Comfortable working in a data center environment with potential exposure to elevated temperatures and noise levels

Certifications (preferred but not required):

  • CompTIA Server+
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified: Windows Server Fundamentals

Tell employers what skills you have

Troubleshooting
Hardware
CCNA
Cloud Computing
Amazon AWS
Data Center
EC2
Research and Development
IT Operations
Windows Server
Firmware
Operating Systems
Computer Repair
Cabling
Linux
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