Assistant Housekeeper
4 weeks ago
JOB DESCRIPTION
- Assist Executive Housekeeper to supervise the duties of Room Attendants accordance with the standard work requirements.
- Conduct thorough checks on the condition of fixtures and fittings of the rooms prior to check-in and after check-out for any defective or missing items for replacement.
- Attend to feedbacks and requests from guests expeditiously.
- Monitor staff working schedules to ensure staff to carry out their duties.
- Recommend solutions, procedures and policies for housekeeping operations.
- Train staff in proper housekeeping procedures and appropriate performance of duties.
- Work closely with the supervisors and provide courteous services to guests and responds efficiently and tactfully to guests’ feedbacks, requests and enquires.
- Update daily VIP and Special Attention guests expected arrival lists.
- Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests’ arrival and departure.
- Perform other duties as and when assigned by the Management.
JOB REQUIREMENTS
- Possess at least a Higher NITEC in Hospitality Operations / GCE ‘N’ Level or equivalent
- At least 3 years of supervisory experience in housekeeping/cleaning operations
- Experience in Hotels/Serviced residences
- Fluent in spoken and written English/Chinese to communicate with staffs and guests from China and Taiwan
- Able to perform rotating shift, including weekends and public holidays
- Good communication and interpersonal skills
OTHER INFORMATION
- Annual Wage Supplement
- Outpatient Medical Benefits
- Dental Benefits
- Other Incentives
ABOUT US
Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.
Tell employers what skills you have
Entertainment
Crime Prevention
Quality Assurance
Housekeeping
Interpersonal Skills
Inventory
VIP
Property
Attention to Details
Furniture
Loss Prevention
Hospitality
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