Team Leader

2 weeks ago

Singapore FOUR SEASONS HOTEL SINGAPORE Full time
Roles & Responsibilities

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world's leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 'Singapore's Best Hotels' and Top 5 'Singapore's Best Hotel Spas' in Travel + Leisure's Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Team Leader / Bartender (Nobu Singapore)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Nobu Singapore.

What you will do

  • Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives.
  • Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly.
  • Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
  • Facilitate communication within the front-of-house team, and oversee new hire onboarding and training.
  • Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you will bring

  • Minimum of 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
  • Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
  • Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
  • Skilled in building and maintaining relationships across departments and with guests.
  • Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

Tell employers what skills you have

Sales
Microsoft Office
Manpower Planning
Quality Management
Leisure
VIP
Administration
Compliance
Teamoriented
Team Leader
Customer Service
Employee Relations

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