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Computer Operator

1 month ago

Singapore CENTRAL PROVIDENT FUND BOARD Full time
Roles & Responsibilities

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.


What you will be working on

  • Perform day-to-day computer operations such as the execution of batch jobs, system backup and monitoring of online services in the Mainframe (MVS) and AS/400 system in a 24x7 environment.
  • Perform open system monitoring functions and provide support.
  • Ensure timely batch service delivery is kept at optimum service level.
  • Monitor the data center facilities, system uptime, system performance and online services.
  • Provide operational support such as QA checklists, start-up/shutdown system tasks and system IPL.
  • Diagnose and log hardware problems and system errors into problem ticketing system, coordinate problem resolution with respective vendor or system programmer.
  • Escalate unresolved problems to next level or vendor.
  • Maintain proper operation documentation and records.

What we are looking for

  • Prior working experience in a service desk operations or data center environment.
  • Familiarity in incident management process.
  • Proficient in Microsoft Office (Word & Excel).
  • Ability to work on 12-hour rotating shift, including weekends and public holidays.

Seniority of appointment will commensurate with relevant work experience.

What you can expect

  • A challenging and rewarding career.
  • A variety of formal and informal training where you can hone your skills in the evolving technology landscape.
  • Promotion opportunities through your capability and on the job performance.
  • A friendly work environment with like-minded colleagues to co-create and collaborate together.
  • A hybrid work model where you can work remotely up to 50% of the time.
  • A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day.
  • Comprehensive rewards package.
  • Annual leave and pro-family leave.
  • Medical and dental benefits.
  • Access to recreational activities.
  • Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

Tell employers what skills you have

Troubleshooting
Hardware
Ability To Work Independently
Ticketing
Data Center
IBM Mainframe
Unix
Administration
Information Technology
AS400 system
Compliance
Attention to Detail
Service Desk
Operating Systems
Team Player
Incident Management
Service Delivery

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