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Barista (Commencement in Mid-Sept)

2 months ago

Singapore BURNT ENDS RESTAURANT PTE. LTD. Full time
Roles & Responsibilities

Job responsibilities:

  • Prepare a variety of coffee-based beverages and teas
  • Maintain drinkware and beverage equipment needed for beverage preparation
  • Operate Point of Sales (POS) Systems when managing order
  • Address customers' queries on different types of beverages
  • Recommend coffee-based beverages and teas to customers
  • Build good rapport with customers to improve customers' experience
  • Follow customer service standards
  • Address customers' feedback
  • Execute initiatives under customer loyalty strategies
  • Follow the organisation's personal, food and beverage hygiene standards
  • Follow the organisation's food waste management Standard Operating Procedures (SOPs)
  • Follow the organisation's Workplace Safety and Health (WSH) policies and procedures
  • Execute daily operational tasks according to staff roster
  • Execute opening, operating and closing of shifts
  • Stock inventory management
  • Carry out crisis response and recovery activities in accordance with business continuity policies
  • Identify areas for personal development to improve work performance
  • Share current work processes and procedures with supervisors during process improvement review
  • Suggest areas for continuous improvement within work area
  • Execute continuous improvement activities within work area
  • Operate emerging technology and tools to improve work productivity
  • Contribute ideas in new recipes

Requirements:

  • At least 1 years of experience in specialty coffee and the coffee industry
  • Infectious love of coffee and has high enthusiasm to share knowledge and skills
  • Be a model barista, with excellent communication skills and customer service
  • Excellent knowledge of FOH systems, ordering and inventory
  • Understand health and safety, and basic food hygiene practices
  • Focused perspective on what a high-functioning coffee bar looks like and how to execute
  • Detail oriented, punctual and well disciplined
  • Able to work evenings, weekends, and holidays
  • 5 day work week

Tell employers what skills you have

Recipes
Food Safety
Process Improvement
Emerging Technology
Customer Loyalty
Workplace Safety
Inventory
Coffee Making
FOH
Sanitation
Selling
Food & Beverage
Cashiering
Customer Service
Personal Development
Hospitality
Workplace Safety and Health