![LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Retail Assistant
1 month ago
JOB RESPONSIBILITIES:
· Greet and engage with travellers in a friendly and professional manner, addressing their inquiries and providing information about available services
· Assist and guide travellers with the redemption of drinks at the robotic bartender
· Kept updated on the ongoing redemption mechanics and proactively engage with travellers to boost redemption rates
· Resolve travellers concerns or complaints promptly and professionally
· Monitor and maintain healthy inventory levels for all products related to the robotic bartender
· Perform daily housekeeping and maintain cleanliness of the robotic bartender and work environment
· Assist with picking, packing and deliveries of stocks as required
· Stay informed on duty-free allowances, age restrictions, and relevant regulations
· Be the company’s front-line ambassador to uphold company’s branding and image.
. Any other ad-hoc duties as assigned
JOB REQUIREMENTS
· Basic proficiency and familiarity with technology
· Excellent communication and interpersonal skills to engage with travellers effectively
· Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
· Multilingual skills will be an added advantage to assist international travellers
· Ability to stand for extended periods
. Able to commit to rotating shift hours, including weekends and public holidays
Tell employers what skills you have
Product Knowledge
Customer Service Oriented
Visual Merchandising
Housekeeping
Interpersonal Skills
Inventory
Unloading
Retail Sales
Channel
Merchandising
Multilingual
Good Communication Skills
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Disposition
Customer Service Experience
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