Career Advisory Associate
2 weeks ago
Join Our Growing Team as a Career Advisory Associate at FirstCom Academy
Are you passionate about helping others achieve their career goals? Do you thrive in a dynamic, expanding environment where your contributions truly matter? FirstCom Academy, a leader in professional training and development, is looking for enthusiastic and dedicated individuals to join our team as Career Advisory Associates.
As a Career Advisory Associate, you will play a pivotal role in guiding our students through their professional journeys. You’ll have the unique opportunity to work closely with a diverse group of learners, helping them identify their strengths, set career goals, and navigate the job market with confidence.
[Roles & Responsibilities]
- Utilize the database leads and social media platform leads to conduct outbound cold calls to potential learners.
- Advise potential learners on the various WSQ courses offered, matching their requirements and aspirations.
- Effectively communicate the value proposition of our courses and address any queries or concerns.
- Arrange virtual or in-office appointments for interested learners to discuss course details further.
- Build and nurture client relationships through regular follow-ups and engagement.
- Identify opportunities for upselling or cross-selling additional courses to existing clients.
- Be responsible for direct sales to professionals or corporate customers.
- Drive the entire sales cycle– from initial customer engagement, qualifying, consultation to closure.
- Provide regular reports on sales activities, achievements, and challenges.
[Requirements]
- Diploma / Degree or equivalent practical experience.
- At least 2 years of experience in sales or client engagement.
- Hunter mentality and a “no fear” approach to prospecting clients.
- Passion in promoting lifelong learning and employability.
- Ability to communicate efficiently and possess strong presentation skills.
- A strong work ethic, positive attitude and genuine desire to learn.
- Highly disciplined and good time management.
- Able to converse in Mandarin in order to liaise and communicate effectively with Mandarin speaking clients
[Working Hours]
- Five (5) days’ work per week, inclusive of weekend and PH shifts based on company’s schedule/roster. (Off in lieu will be given for working on PHs)
- 9:00am - 6:00pm (daily)
- 1 weekday and 1 weekend off days per week
[Company Benefits]
- Attractive commission and incentive on top of basic salary
- Medical, dental and optical benefits
- 14 days of annual leave per annum
Tell employers what skills you have
Product Knowledge
Excellent Communication Skills
Upselling
Resume Writing
Lifelong Learning
Social Media
Business Acumen
Customer Engagement
Direct Sales
Pressure
Time Management
Presentation Skills
Microsoft Word
Customer Service
Job Search
Screening
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