Senior Hair Stylist

2 months ago


Singapore MINISTRY OF SCALP THERAPY PTE. LTD. Full time
Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

  • Ensures that all hair stylists and beauticians properly welcome customers making the latter feel at ease and comfortable during their visit to the salon
  • As the key advisor in the salon, advises and/or guides junior stylists in advising customers on appropriate hairstyles, colours, and treatments
  • Recommends to management the appropriate hair care products and other related items
  • Guarantees that customers’ hair is washed, conditioned, cut, coloured, and styled
  • Keeps up with the newest haircuts, products, and trends
  • Ascertains the cleaning of workstations and sanitizing of equipment all throughout the day
  • Meets with suppliers and, as needed, orders fresh goods
  • Keeps a sufficient availability of hair supplies and equipment on hand
  • Receives customer payment for salon services rendered when needed
  • Ensures that the customer's requirements are well understood by the junior hair stylists and beauticians
  • Assures that treatments are performed in a comfortable, pleasant, and hygienic setting
  • In coordination with the operations staff, oversees the scheduling of customer appointments with adequate time allotted for each one
  • Provides clients with assistance and advice when needed, especially when offering colour services.
  • Ascertains that patch testing is conducted as the case may be
  • Ensures that all client record cards are filled out by junior hair stylists for all colour and perm appointments
  • Keeps the work space clean and instruments sanitized after each customer
  • Oversees the promotion and showing of retail items to customers
  • Guarantees that complaints/customer feedback are addressed inside the salon first, with the help of the salon managers and conducts investigations as needed
  • Ensures that all necessary infection control and prevention measures are followed at all times
  • Reports to the senior managers any concerns that might jeopardize the health, safety, or well-being of customers or team members
  • Undertakes any other assigned ad-hoc duties as the business requires


QUALIFICATIONS:

  • Bachelor’s Degree or Master’s Degree in Business, MBA or relevant fields
  • Level-III Certification in Hairdressing
  • Seven (7) to ten (10) years of leadership and management experience in salon operations
  • Strong interpersonal and leadership skills
  • Sound and strong understanding of optimising salon operations and key indicators of success
  • Versatile and independent in critically analysing clients’ hair conditions, and possesses strong logical and analytical problem-solving skills
  • Able to grasp business requirements and processes
  • Meticulous, good organisational and operations skills
  • Good communication skills
  • Enjoys interacting with customers
  • Strong business acumen with strategic mindset and finance-related skills







Tell employers what skills you have

Hair Care
Leadership
Treatment
Business Acumen
Infection Control
Hair Cutting
Good Communication Skills
Styling
Prevention
Wellbeing
Scheduling
Cut
Business Requirements

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