School Executive

3 weeks ago

Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full time
Roles & Responsibilities

Key Responsibilities:-

Primary Role

  • Achievement of school enrolment and store revenue budget of music school (branch).
  • Uphold standards in customer service engagement at branch.
  • Teachers' management and administration (more than 50 teachers full and part-time).
  • Activity planning including trial lessons, open house, performances, PTMS, students' orientation etc.
  • Studio and facilities management.

Secondary Role

  • Work with respective product managers to ensure branding, A&P and sales activities.
  • Supervision in provision of quality customer service through training and coaching of staff and engaging.
  • CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
  • Plan, manage and organize area market events and activities in-store.
  • Manage and oversee store inventory to ensure optimal stock levels for display and sale.
  • Overseeing proper cash register management and administrative matters and documentation processes with relevant department.
  • Perform any adhoc duties or projects as assigned.

Requirements:-

  • Diploma graduate preferred.
  • Experience in similar or service related industry preferred (enrichment centers).
  • Excellent interpersonal skills and collaborative, team-oriented attitude.
  • Proficient computing skills and familiarity with relevant software and systems.
Tell employers what skills you have

Customer Service Skills
CRM
Coaching
Outlook
Microsoft Office
Interpersonal Skills
Inventory
retail duties
Administration
Data Entry
Music Industry
retail store
Teamoriented
First Aid
Customer Service
Directing
Activity Planning
Facilities Management

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