retail shop manager
2 weeks ago
Retail Shop Manager
About the Role:
As a Retail Shop Manager, you'll be the driving force behind store's success. You'll lead a passionate team, cultivate exceptional customer experiences, and ensure store consistently meets and exceeds sales targets. If you're a results-driven leader with a passion for retail and customer service, we want to hear from you
Key Responsibilities:
- Operational Excellence: Oversee all daily store operations, ensuring smooth and efficient functioning.
- Sales Leadership: Lead, motivate, and develop the sales team to achieve and surpass store and individual sales targets/KPIs.
- Strategic Growth: Develop and implement strategies to expand customer reach, increase store traffic, and maximize profitability.
- Visual Merchandising: Maintain high-quality visual merchandising in line with Bata's brand standards.
- Team Development: Coach and mentor Sales Associates on product knowledge, customer service excellence, and sales techniques.
- Customer Satisfaction: Champion exceptional customer service to ensure consistently high levels of customer satisfaction.
- Compliance & Administration: Manage store administration and ensure adherence to company policies and procedures.
What We're Looking For:
- Minimum of 3 years of experience as a Retail Store/Shop Manager or Supervisor (fashion, sports, or apparel preferred).
- Availability to work 6 days a week, including retail hours, shifts, weekends, and public holidays.
Please forward your resume to juliah@gemini.sg
Tell employers what skills you haveProduct Knowledge
Store Operations
Sales
Leadership
Operational Excellence
Visual Merchandising
Sportswear
fashion wear
Inventory
Team Development
Exceptional Customer Service
Fashion Store
Fashion Retail
Retail Sales
retail store
Compliance
Customer Satisfaction
Customer Service
Customer Service Excellence
Apparel
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