Clinic Assistant/Customer Service Officer
3 weeks ago
Role Description
- Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
- Assist in appointments, operating theatre, ward, and other related bookings
- Assist in patient queries and divert calls to relevant parties
- Advise patients whether cashless payments can be extended for their visits
- Submission of claims through various insurance portals
- E-filing of patient details/chats with patients
- Prepare instruments and assist the surgeon independently for minor surgeries
- This role will require standing in as a chaperone for patients
Requirements
- Able to use Microsoft Office
- Friendly, positive, meticulous, and a team-player
- Service-oriented
- Willing to learn
- Relevant clinic experience prior would be preferred
- 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
- no shift
Closed on Public holidays and Sundays.
14 days Annual Leaves
Email resume to: sportyhr@gmail.com
Directly above Napier MRT station
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Entry
Good Communication Skills
Cashiering
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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