Clinic Assistant/Customer Service Officer

3 weeks ago


Singapore SINGAPORE SPORTS & ORTHOPAEDIC CLINIC PTE. LTD. Full time
Roles & Responsibilities

Role Description

  • Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
  • Assist in appointments, operating theatre, ward, and other related bookings
  • Assist in patient queries and divert calls to relevant parties
  • Advise patients whether cashless payments can be extended for their visits
  • Submission of claims through various insurance portals
  • E-filing of patient details/chats with patients
  • Prepare instruments and assist the surgeon independently for minor surgeries
  • This role will require standing in as a chaperone for patients

Requirements

  • Able to use Microsoft Office
  • Friendly, positive, meticulous, and a team-player
  • Service-oriented
  • Willing to learn
  • Relevant clinic experience prior would be preferred
  • 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
  • no shift

Closed on Public holidays and Sundays.

14 days Annual Leaves


Email resume to: sportyhr@gmail.com



Directly above Napier MRT station



Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Entry
Good Communication Skills
Cashiering
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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