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Network Lead

2 months ago


Singapore MyCareersFuture Full time

Roles & Responsibilities

Key Responsibilities

As a Network Lead, manage and mentor the team of network engineers to provide daily operational network technical support Responsible for network related projects from initiation to implementation as well as getting project sign-off from Customers stakeholders for project closure Manage Customers stakeholders (Tech Ops, Enterprise Architects, Cybersecurity, PMO, Procurement, Legal), internal stakeholders and external vendors/service providers Ensure full compliance with all SLAs, IT policies and audit requirements and provide support to all audit activities. Provide cross-functional support to other BUs whenever a need arises.

Detailed JD

Min 13 years of experience in managing network operations, Stakeholder management Responsible for all the aspects of network BAU service delivery includes but not limits to maintenance of network design, architecture & security, network device/service availability, configuration, capacity, patch management, incident & problem management, Technology Refresh, etc. Responsible for managing the following technologies: Cisco Routing & Switching Cisco SD-WAN & Cisco ISE Zscaler Firewall Palo Alto Cisco Wireless Acts as the escalation point and lead on any network related major incident triage call together with internal stakeholders, customers, and external vendors/service providers Participate in planning, design, preparation, and network implementation for supporting Customers major events Work closely with 3rd party vendor, Customers Business Owner, Technology Directors, Enterprise Architects to provide technical support in Customers POC initiatives