Network Engineer

2 weeks ago

Singapore RK RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities

Description:

  • Basic up to $6000 + AWS & VB
  • Monday - Friday
  • 9am - 6pm
  • Location: Upper Thomson

Job Scope:

  • Responsible for monitoring, troubleshooting, and resolving network and server issues on a rotational basis.
  • Manage alerts, escalated calls, and help desk tickets to meet SLA requirements.
  • Adhere meticulously to Standard Operating Procedures (SOP) for handling system alerts and routine tasks.
  • Maintain flexibility in work schedules, including the possibility of working unconventional shifts.
  • Step in to cover shifts for colleagues during their absence, ensuring continuous and reliable support.
  • Monitor network and security devices, including routers, firewalls, switches, wireless controllers, access points, etc.
  • Perform daily monitoring for network infrastructure and security issues using management tools and systems.
  • Investigate network issues, conduct root cause analysis, and collaborate with other teams to resolve issues within SLA.
  • Escalate critical incidents to higher-level support or specialized teams as needed and ensure timely resolution.
  • Maintain comprehensive records of network incidents, changes, and resolutions for future reference and reporting.

Job Requirement:

  • Strong knowledge of networking principles, protocols, and technologies (e.g., TCP/IP, DNS, DHCP, VPN, SDWAN)
  • CCNA certification is required.
  • Experience in Networking Security solutions such as Fortinet, Palo Alto, Checkpoint, and Sophos is an advantage.
  • Experience in Networking solutions such as Cisco, HPE, Juniper, Aruba, Dell, and Ruckus is an advantage.
  • ITIL v4 Foundation certification will be an added advantage.
  • Able to work rotating shifts to support 24/7 operations.

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform that only shortlisted candidates would be notified

*We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroupsg.com

RK Recruitment Pte Ltd | EA License No.: 20C0280

Danny Wong Shee Nie | EA Personnel No.: R21100600

Tell employers what skills you have

Switches
Troubleshooting
CCNA
CCNP
DHCP
Root Cause Analysis
Administration
Wireless
Networking
Juniper
Routers
ITIL
VPN
DNS
Checkpoint
Firewalls

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