Telesales Officer
Found in: Talent SG 2A C2 - 2 weeks ago
Responsibilities
- Cold calling daily to potential new customers as well as assigned existing customers.
- Handle customer enquiries, complaints expeditiously and efficiently.
- Investigate, respond to requests for service on a timely basis.
- Forward all sales orders to outbound activities and service in a timely manner.
- Monitor debtors aging and to ensure prompt payment from customers.
- Matching Delivery Orders against invoices for filing.
- Generating of invoices & processing of orders.
- Issuance of Debit / Credit Note.
- Any other duties as assigned by the supervisor.
Requirements
- Minimum ‘N’ Levels or ‘O’ Levels.
- Minimum 1 year experience in Telesales
Tell employers what skills you have
CRM
Outlook
Communication
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Telesales
Telemarketing
Interpersonal Skills
Cold Calling
Customer Care
Administration
Direct Sales
Oral Communication
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Service Excellence
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