Wintel Engineer

2 months ago

Singapore ERP21 PTE LTD Full time
Roles & Responsibilities

Overview

The Wintel Engineer is responsible for providing SME support, which includes planning, installation

and administration of Workplace Management. The responsibilities incorporate administration of

Workplace environment; creating and updating company images; development of task sequences for

OS deployments; reviewing procedures of daily operations and implementing new procedures to

improve efficiency and adhering to best practices.


Duties & Responsibilities

  • Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes.
  • Plan, implement and support Patch Management and Software Distribution services.
  • Design, implement, and maintain AWS or Azure infrastructure and services, ensuring scalability, security, and high availability of applications.
  • Deploy, configure, and manage AWS or Azure services such as EC2 instances, VPC, S3, RDS, Lambda, IAM, Azure App Services, Azure SQL Database, Azure Functions, etc.
  • Collaborate with development teams to architect and deploy cloud-native applications.
  • Implement and maintain automation and infrastructure-as-code (IaC) using tools like CloudFormation or Terraform.
  • Troubleshoot and resolve issues related to AWS or Azure infrastructure, applications, and connectivity.
  • Implement backup and disaster recovery strategies for AWS or Azure resources.
  • Provide administration of back-end infrastructure services with focus on PC Imaging.
  • Support desktop and server related escalations pertaining to Workplace Management tools issues.
  • Perform Quality Assurance testing for changes to endpoint devices.
  • Contribute to the streamlining of daily operational processes, such as automations.
  • Ensure smooth running of daily operations.
  • Update and maintain proper documentation and reports.
  • Any other ad-hoc duties as required or assigned


Requirements

  • Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System.
  • At least 5 years of experience in Windows Servers, Active Directory, Power Shell, Group Policy Objects and Workplace Management Tools (for e.g. HCLBig Fix, MS SCCM, Citrix VDI, Nexthink & etc).
  • Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices.
  • Working experience with MSI technology, Application Packaging/Deployment processes and methodologies will be an added advantage.
  • In-depth knowledge of custom actions, scripts, scenarios based solution and regressive troubleshooting in Windows Installer Technology.
  • In-depth knowledge of AWS, Azure services and architecture.
  • Familiarity with infrastructure-as-code tools like CloudFormation or Terraform.
  • Strong understanding of networking concepts and security best practices in AWS, Azure.
  • Experience with CI/CD pipelines and version control systems (e.g., Git).
  • Scripting skills in Python, Shell, or other relevant languages.
  • AWS, Azure certifications like AWS Certified Solutions Architect, AWS Certified Developer, Azure Administrator, Azure Solutions Architect are a plus.
  • Strong analysis and design background with sound documentation experience.
  • Proficient in troubleshooting skills.
  • Effective communication skills.
  • Self-driven and ability to work independently.
  • Ability to work in a heterogeneous environment.

Tell employers what skills you have

RDS
Troubleshooting
Azure
Hardware
Citrix
Active Directory
High Availability
Scripting
Group Policy
Administration
Windows
VDI
S3
Disaster Recovery
Technology Application

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