SHOP ASSISTANT

4 weeks ago


Singapore AL MARYAM PTE. LTD. Full time
Roles & Responsibilities

Job Overview


We are seeking a friendly and reliable Shop Assistant to join our team. The ideal candidate will provide exceptional customer service, manage daily retail operations, and ensure the shop is clean, organized, and well-stocked. This role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.


Key Responsibilities


Customer Service:


  • Greet and assist customers, ensuring a positive shopping experience.
  • Provide product recommendations and respond to customer inquiries.
  • Handle customer complaints or escalate issues to the supervisor when necessary.


Sales and Cashiering:


  • Operate the cash register and handle transactions accurately.
  • Process payments, refunds, and exchanges in compliance with company policies.
  • Promote ongoing sales, discounts, and loyalty programs to customers.


Stock Management:


  • Replenish stock and ensure shelves are fully stocked, organized, and visually appealing.
  • Monitor inventory levels and report discrepancies to the supervisor.
  • Assist with stocktaking and deliveries, ensuring accurate recording of inventory.

Shop Maintenance:


  • Maintain cleanliness and orderliness of the shop, including shelves, displays, and storage areas.
  • Ensure all products are labeled correctly and displayed according to company guidelines.
  • Check for damaged or expired products and remove them from the shelves.

Collaboration and Teamwork:


  • Work closely with the team to achieve sales targets and meet customer expectations.
  • Assist in setting up promotional displays and marketing initiatives.
  • Participate in team meetings and contribute to improving store performance.


Requirements:


  • Previous experience in retail or customer service is an advantage but not mandatory.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work on weekends, public holidays, and shifts, as required.
  • Basic math skills for handling cash and transactions.
  • A friendly, approachable, and customer-oriented attitude.

Why Join Us:


  • A supportive and collaborative work environment.
  • Opportunities for professional growth and career advancement.
  • Staff discounts and other employee perks.
  • Comprehensive training provided for those new to the retail industry.

Additional Information:


  • Working Hours: 6-day work week with rotating shifts.
  • Dress Code: Uniform provided.





Tell employers what skills you have

Excellent Communication Skills
Sales
Housekeeping
Interpersonal Skills
Inventory
Exceptional Customer Service
Retail Sales
Selling
Approachable
Compliance
Attention to Detail
Cashiering
Bakery
Customer Satisfaction
Customer Service
Singing
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