Systems Programmer
1 week ago
Job Description:
- He/She will be an L2 Engineer for the Unified Communication Services in the company.
- Provide support for all the RUN activities within Unified Communication Services team in Singapore.
- He/She is responsible for health and stability of the technical solutions within his/her scope.
- He/She has to effectively work with technical peer such as architect, regional experts and project teams on technology road map and projects.
Responsibilities: As an experienced professional in Unified Communication Services, he/she:
- Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise, Is aware of the global IT structure so that he/she anticipates interrelationships within the organization
- Manage L2 activities which involve direct relationships with end users engage with technical peer, Service managers, Architect and project teams on technology roadmap and projects
- Has to monitor and push for improvements in the team’s productivity
- Be available and able to drive, technically, any complex or high severity incidents that occur within the scope of their role
- Engage in Projects and project deliveries
- Drive and deliver root cause for any high severity issues
As a member of ISAP/ITS, he/she:
- Facilitates collaboration and spread of information from and to the team,
participates to the department’s activities including brainstorming, team building and other team or transversal actions - Fosters innovation mindset
- Contributes to ISAP/ITS global branding and communication
- Focus on automation and optimum use of the team to improve efficiency
Requirements:
- Minimum 8-10 years of experience in managing messaging environment with about 3-5 years of experience in financial institutes.
- Good in technical troubleshooting and problem solving.
- Must be a bachelors/engineering graduate.
- Experience on Messaging technoloigies as Exchange 2016/2019, Skype for Business, MS Teams, IRONPORT and mobile messaging technologies as WorkSpaceOne & Blackberry work.
- Microsoft Exchange Server 2016 certified (or above)
- Microsoft Certified IT Professional Enterprise Messaging Administrator
In depth hands on knowledge/experience on Windows technology, Skype/Lync and IronPort or any email gateway technologies.
Tell employers what skills you have
Git
Troubleshooting
Kubernetes
Mainframe
Financials
IBM Mainframe
Technology Leadership
Microsoft Exchange
Lync
Skype
Distributed Systems
Team Building
Performance Tuning
Docker
DB2
CICS
System Architecture
IronPort
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