Claims Executive
5 days ago
Responsibilities:
- Provide administrative support to the Claims Team
- Prepare, check and submit claim forms and related documentation
- Update claims status on internal system and platform
- Communicate with clients and handle enquiries on insurance coverage, claims, pre-authorization, etc.
- Liaise with insurance partners, clinics/hospitals, third-party administrators on claims matters
- Support on claims administration of individual and corporate policies
- Ensure compliance with regulatory standards, company policy and guidelines
- Maintain client confidentiality and strictly adhering to PDPA and compliance requirements
- Any other duties and responsibilities that may be delegated from time to time
Requirements:
- Customer centric, meticulous, strong analytical, written communication skill
- Able to multitask, well organized and work under pressure to meet tight deadlines
- Exposure in general insurance industry will be an added advantage but not a must
- Proficient in Microsoft Office (e.g. Microsoft Excel) and PDF editor
- Insurance Certifications such as BCP, PGI, ComGI and HI are an advantage
Able To Multitask
Microsoft Office
Microsoft Excel
Well Organised
Claims Handling
Works Well Under Pressure
Written Communication
maintain confidentiality
customer claims
Compliance
Insurance Claims
client confidentiality
General Insurance
Analytics
Administrative Support
Excellent Interpersonal Communication Skills
Insurance
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